Contact Center as a Service (CCaaS) is the software deployment model in which businesses can purchase only the technology they need to run daily operations. CCaaS is often vendor-operated to decrease costs associated with IT, integration, and support.
CCAAS Solutions
- IVR
- Analytics
- Performance Management
- Dashboards
Dialer
- Outbound Dialer
- Preview
- Predictive Dialer
- Progressive Dialer
Add-Ons
- Accounting Integration
- Call Recording
CRM Integrations
AI/Sentiment
PCI Handling
HIPPA Handling
Gamification
Quality Management
Here Are the Brands We Trust for Your CCAAS Solutions
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